Inkica User Guide — For Sellers

This guide is written in plain language, no technical knowledge needed — it’s for Sellers who use Inkica every day. One file per topic, so just open the part you need.

Contents

0. Sign up & sign in — create an account, verify your email, sign in, reset your password
1. Connect your shop — connect eBay/Etsy/TikTok Shop/Shopify/Amazon so orders arrive automatically
2. Create products to sell — pick a template, upload your design, save the product
3. Process orders — from the moment an order arrives to final delivery
4. Fast shipping — choose Priority/Express for orders shipping to the US
5. Wallet & top-up — check your balance, add funds, view transaction history
6. Buy your own shipping labels — buy shipping labels on your own, not tied to a specific order
7. Refund requests — report a problem and ask for a refund on an order
8. Account & security — view your account details, manage signed-in devices
9. Dashboard & Analytics — your home page after signing in: to-dos, sales, costs and profit
10. AI Studio — AI tools to create/edit designs, buy more credits, saved prompts
11. Image library — manage the images you’ve uploaded, tag and filter them, compress images before using them
12. Notifications — see your full notification history, filter by type
13. API integration — let your own website/software create orders, send them to production, and fetch tracking
14. Referral program — share your link and earn 5% of referred sellers’ order spend for 12 months
15. Marketplace mail — forward marketplace notification emails from your shops’ Gmail to Inkica and read them in one place

Features specific to each marketplace (after you’ve connected your shop):

9. eBay — Messages, Listings, Templates, Balance, Returns & cases, Discounts
10. Etsy — Listings, Templates, Reviews, Finance
11. TikTok Shop — Listings, Templates, Promotions, Return & Refund, Performance, Finance, Settings
12. Shopify — currently order sync only
13. Amazon — currently order sync only

Suggested reading order for new users: 0 → 1 → 2 → 3 (sign up, connect your shop, get products to sell, then process orders). Read the other files when you need them.

The guide for Admin/Support (internal operations) is at Fulfillment — it’s not for Sellers.